Consumer Rights quiz

More questions about Consumer Rights

These visible examples show the question style. LearnClash turns the full topic into ranked duels and spaced repetition.

1. 1 Easy

   Who must fix a faulty product under the EU legal guarantee?

   Answer: The seller

   Why: If a fault shows up within a year of delivery, you don't have to prove it was already there when you got it.

2. 2 Medium

   Over how many days must an EU sale's 'before' price be the lowest?

   Answer: 30 days

   Why: In force since May 2022, the rule stops shops raising a price just before a sale to fake a bigger discount.

3. 3 Hard

   What did May Donoghue say she found in her ginger beer in 1928?

   Answer: A snail

   Why: The 1932 ruling held that a maker owes a duty of care to the people who use its products, even without a contract.

4. 4 Easy

   What is it called when a pack gets smaller but costs the same?

   Answer: Shrinkflation

   Why: Since July 2024, large French shops must flag shrunken products with a notice showing the old and new quantity for two months.

5. 5 Medium

   Which trick advertises a cheap item, then won't sell it to push another?

   Answer: Bait and switch

   Why: EU law blacklists bait and switch outright, so it is banned without any need to show harm case by case.

6. 6 Hard

   What does the ℮ symbol beside a pack's weight mean?

   Answer: Estimated quantity

   Why: It promises that a whole batch averages at least the stated amount, so a single pack may hold slightly less.