Refund policy
This is the refund policy of Pluxia GmbH (Blegistrasse 7, 6340 Baar, Switzerland), the operator of LearnClash, for LearnClash Premium. It does not limit your rights under consumer law.
Bought on learnclash.com
- 14 days, no reason needed: you get a full refund of any payment made on learnclash.com if you ask within 14 days of the charge. This applies to the first payment and to every renewal.
- How to ask: write to support@learnclash.com from the email address of your LearnClash account. The refund goes back to the payment method you used.
- Premium after a refund: Premium paid for by a refunded payment ends when the refund is made.
- Yearly plans after the first year: if you are a consumer in the EU, you can cancel a yearly plan at any time after its first year with one month's notice. Premium then ends one month after you cancel, and we refund the rest of that year's payment in proportion.
Bought in the App Store or on Google Play
Apple and Google handle refunds of purchases made in the app under their own policies, and we cannot refund those purchases ourselves. Ask Apple at reportaproblem.apple.com or Google on Google Play's refund page.
Cancelling
Cancelling stops the next renewal, and Premium stays active until the end of the period you paid for. You can cancel at learnclash.com/account/cancel.
Consumers in the EU also have a 14-day right of withdrawal, described in Section 13 of our Terms of Service.